Privacy Policy

PRIVACY POLICY

This privacy policy applies between you,the User of this Website, and Fortitude Fitness Women, the owner and provider of this Website. Fortitude Fitness Women takes theprivacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Pleaseread this privacy policy carefully.

Definitions and interpretation

1.

In this privacy policy, the following definitions are used:

Data collectively al information that vousubmit to Fortitude Fitness Women via theWebsite. This definition incorporates, where applicable, thedefinitions provided in the Data Protection Laws;

Data any applicable law relating ot the processing of personal Data, including but not limited ot the GDPR, P r o t e c t i o n and any national implementing and supplementary laws, regulations and secondary legislation;

Laws

GDPR

Fortitude Fitness Women, weorus

User or

YoU

Website

the UK General Data Protection Regulation;

Fortitude Fitness Women, a company incorporated in England andWales with registered number 14499438 whoseregistered office is at 9chapel street, poulton-le-fylde, lancashire, fy6 7bq;

any third party that accesses the Website and isnot either (i) employed by Fortitude Fitness Women and acting in the course of their employment or (ji) engaged a sa consultant or otherwise providing services to Fortitude Fitness Womenand accessing the Website in connection with the provision of such services; and

the website that you are currently using, www.ff-women.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

.2

Scope of this privacy policy

3. This privacy policy applies only to the actionsof Fortitude Fitness Women and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.

For purposesof the applicable Data Protection Laws, Fortitude Fitness Women is the "data controller". This means that Fortitude Fitness Women determines the purposes for which, and the manner in which, your Data is processed.

In this privacy policy, unless the context requires adifferent interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of

thisprivacy policy;

c. a reference ot a person includes firms, companies, government entities, trusts and partnerships;

d. "including" si understood ot mean "including without limitation";

e. reference to any statutory provision includes any modification or amendment of it;

.f the headings and sub-headings do not form part of this privacy policy.

Data collected

5. We may collect the following Data, which includes personal Data, from you: a. name;

b. date of birth;

c. contact Information such as email addresses and telephone numbers; in each case, in accordancewith this privacypolicy.

How we collect Data

6. We collect Data in the following ways: a. data is given to us by you; and

b. data si collected automatically.

Data that isgiven to us by you

7. Fortitude Fitness Women will collect your Data ina numbero fways, forexample:

a. when you contact us throughthe Website, by telephone, post,e-mail or through anyother means; b. when you register with us andset upan account ot receive our products/services;

.c when you make payments ot us, through this Website or otherwise; in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To theextent that you access the Website, we wil collect your Data automatically, for example:

d. weautomatically collect some information about your visit ot the Website. This informationhelps us ot make improvements ot Website content and navigation, and includes your PI address, the date, timesand frequency with which you access the Website and theway you use and interact with its content.

Keeping Data secure

9.

10. 1.

We wil use technical and organisational measures ot safeguard your Data, for example:

a. access to youraccount is controlled by a password and auser name that is unique toyou. b. we store your Data on secure servers.

Technical and organisational measures includemeasures to deal withany suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: ella@ff-women.com.

If you wantdetailed information fromGet Safe Online on how ot protect yourinformationand your computersand devices against fraud, identity theft, viruses and many other onlineproblems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

12. Unless alonger retention period is required or permitted by law, we wil only hold your Data on our systemsfor the period necessary to fulfil the purposes outlined in this privacy policy oruntil you requestthat the Data be deleted.

13. Even if we delete your Data, ti may persist on backup or archival media for legal,tax or regulatorypurposes.

Your rights

14.

You have the following rights ni relation ot your Data:

.a Right to access- the right torequest (i) copies of the information we hold about you at any time, or (ji) that we modify, update or delete such information. If weprovide you with access to the information we hold about you, we wil notcharge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted ot do so, we mayrefuse yourrequest. fI we refuse your request, we wil tel you the reasons why.

b. Righttocorrect -the right to have your Data rectified if it is inaccurate orincomplete.

.c Right to erase - the right to request that we delete or remove your Data from our systems.

.d Right to restrict our use of your Data- the right ot "block" us from using your Data or limit the way ni which we can use it.

e. Right to data portability - the right torequest that we move, copyor transfer your Data.

.f Right to object - theright ot object ot our use of your Data including wherewe use ti for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent ot the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: ella@ff-women. com.

If youare not satisfied with the way acomplaint you make in relation to your Data ishandled by us, you may be able to refer vour complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's

Office (ICO). The ICO's contact detailscan be found on their website at https://ico.org.uk/.

tI si important that theData we hold about you is accurate and current. Please keep us informed if your Data changes during theperiod for which we hold .ti

15. 16. 17.

Links to other websites

18. This Websitemay, from time ot time, provide links to other websites. We have no control over such websites and are not responsible forthe content ofthese websites. This privacy policy does not extend to your use of such websites. You are advised ot read the privacy policy orstatement of other websites prior ot using them.

Changes of business ownership and control

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20. 21.

Fortitude Fitness Women may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer ofcontrol of all or part of Fortitude Fitness Women. Data provided by Users will, where ti is relevant to any part of our business so transferred, be transferredalongwith that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted ot use the Data for the purposes for which ti was originally supplied to us.

Wemay also disclose Data to a prospective purchaser of our business or any partof it.

In theabove instances, we will take steps with the aim of ensuring your privacy is protected.

General

22. 23.

24.

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rightswill not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party ni exercising any right or remedy wil bedeemed a waiverof that, or anyother, right or remedy

TERMS AND CONDITIONS

Please read all these terms and conditions.

As we can accept your order and makea legally enforceable agreement without further referenceto you, vou must read theseterms and conditions tomake sure that they contain all that you want and nothingthat you are not happy with. If you are not sureabout anything, just phoneus on 07958541187.

Application

1. 2.

These Terms and Conditions will apply to the purchase of theservices and goods by you (theCustomer or you).

We are Fortitude Fitness Women Ltd a company registered ni England and Wales under number 14499438 whose registered office is at 9 Chapel Street, Poulton-Le-Fylde, FY6 7BQ with email address ELLA@FF-WOMEN.COM;

telephone number (07958541187) (the Supplieror us or we).

3.

These are the terms on which we sel al Services ot you. By ordering any of the Services, you agree ot be bound by these Terms and Conditions.

Interpretation

4. Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession;

Contract means the legally-bindingagreement between you and us for the supply of the Services;

Delivery Location means the Supplier's premises or other location where theServices are to be supplied, asset out in the Order;

Goods means any goods that we supply ot you with the Services, of the number and description as set out ni the Order;

Order means the Customer's orderfor the Services from the Supplier as set out ni the Customer's order or ni the Customer'swritten acceptance of the Supplier's quotation;

9.

Servicesmeans the services, including any Goods, of the number and description set out in the Order. Services

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7. 8.

10.

1.

12. 13.

The description of the Services andany Goods is as set out inour website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes onlyand there may be small discrepancies in size or colour of any Goods supplied.

In the case of Services and any Goodsmade to your special requirements, ti is your responsibility ot ensure that any information or specification you provideis accurate.

Al Servicesare subject to availability.

Wecan make changes to theServices which are necessary ot comply with any applicablelaw or safety requirement. We will notify you ofthese changes.

Customer responsibilities

14. You must co-operatewith us ni al matters relating ot the Services, provide us and our authorised employeesand representatives with access to any premises under your control as required, provide us with all information required to perform the Servicesand obtain any necessary licences and consents(unless otherwise agreed).

15. Failure to complywith the above is a Customer default which entitles us to suspend performance of the Services until you remedy ti or fi you fail to remedy ti followingour request, we can terminate the Contract with immediate effect on whiccenmoucetoyou.

Basis of Sale

16. 17. 18. 19.

20. 21.

The description of the Services and any Goods in our website, catalogues, brochures o rother form of advertisement does not constitute a contractualoffer to sell the Services or Goods.

When an Order has been made, we can reject ti for any reason, although we will try to tell you the reason without delay.

AContract will be formed for the Services ordered, only upon the Supplier sending an email to the Customer saying that the Order has been accepted or, fi earlier, the Supplier's delivery of the Services to the Customer.

Any quotationorestimate of Fees (as defined below) is valid for amaximumperiod of 365 days from its date, unless we expressly withdraw it at an earlier time.

No variation of hte Contract, whether about description of hte Services, Fees or otherwise, can eb made after ti has been entered intounlessthe variation si agreed by the Customer and the Supplier ni writing.

We intend that these Termsand Conditions apply only to aContract entered into by you as aConsumer wherewe, the Supplier and you theCustomer, enter the Contract at any of the Supplier's business premises, and where the Contract si not a contract (i) for which an offer was made by the Customer in the Supplier's and the Customer's simultaneous physical presence away from those premises,or(ii) made immediately after theCustomer was personally and individually addressed in theSupplier'sand theCustomer's simultaneous physical presence away from those premises. If this isnot the case, youmust tell us, so that we can provide you with adifferent contract withterms which are more appropriate to you and which might, in some way, be better for you, eg by giving cancellation rights pursuant to consumer protection law. Business premises means immovable retail premiseswhere we carryon business on a permanent basis or, in the case of movable retail premises, on a usual basis.

Fees and Payment

22.

23. 24.

The fees (Fees) for the Services, the price of any Goods (if not included in the Fees) and any additional delivery or other charges is that set out in our price list currentat the date of the Order or such other priceaswemay agree in writing. Prices for Services may be calculated on a lixed lee or on a standard rate basis

Fees and charges include VAT at the rate applicable at the time of the Order.

Payment for Services must be made atleast

days ni advance of delivery. You must pay in cash or by submitting your credit or debitcard details with your Order and we can take payment immediatelyor otherwise before delivery of the Services.

Delivery

25.

We will deliver the Services, including any Goods, to the Delivery Location by the time or within the agreed periodor, failing any agreement:

26.

27.

a. in the case of Services, within a reasonable time; and

b. in the case of Goods, without undue delay and, in any event, not more than 30 calender days from the day on which the Contract is enteredinto.

nI any case, regardless of events beyond our control, fi we do not deliver the Services on time, you can require us to reduce the Fees orcharges by an appropriate amount (including the right to receive arefund for anything already paid above thereduced amount).The amountof the reduction can, where appropriate, be up to the full amount of the Fees or charges.

nI any case, regardless of events beyond our control, fi we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:

28. 29.

30.

31.

32. 3. 34.

a. we have refused to deliver the Goods, or if delivery on time is essential taking into account allthe relevant circumstancesat thetime the Contract wasmade, or you said to us before the Contract was made that delivery on Timewasessential.or

b. after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

If you treat the Contract at an end, we will (in addition to other remedies) promptly return al payments made under the Contract.

If youwere entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If theGoods have been delivered, you must return them or allow us to collect them from you and we will pay the costs of this.

If any Goods form acommercial unit (aunit is acommercial unit if division of the unit would materially impair the value of the goods or thecharacter of the unit) youcannot cancel or reject theOrder for some of those Goodswithout also cancelling or rejecting the Order for the rest of them.

We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.

You agree we may deliver the Goods in instalments fi we suffer a shortage of stock or othergenuine and fair reason, subject to theabove provisions and provided you are not liable for extra charges.

If youor your nomineefail, through no fault of ours, to takedelivery of the Services at the Delivery Location, we may charge the reasonable costs of storingand redelivering them.

The Goods will become your responsibility from the completionof delivery or Customer collection. You must, if reasonably practicable,examine the Goods before accepting them.

Risk and Title

35. Risk of damage to, or loss of, any Goods wil pass ot you when the Goods are delivered ot you.

36. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still ownedby you, in which case you must return them or allow us to collect them.

Withdrawal

37. You can withdraw the Order by telling us before the Contract is made, fi you simply wish tochange your mind and without giving us a reason, and without incurringany liability.

Conformity

38. 39.

40. 41.

We have a legal duty to supply the Goods ni conformity with the Contract, and will not have conformed fi ti does not meet the following obligation.

Upon delivery, the Goods will

a. be of satisfactory quality;

b. be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract ismade, you

made known to us (unless you do not actually rely, or ti is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and

c. conform to their description

It is nota failure to conform fi the failure has its origin in your materials. Wewill supply the Services withreasonable skill and care.

42.

In relation to the Services, anything we say or write to you, or anything someone else says or writes to you on our behalf, about us or about the Services, is a term of the Contract (which we must comply with if you take it into account when deciding to enter this Contract, or when making any decision about the Services after entering into this Contract. Anything you take into account si subject to anything that qualified ti and was said or written to you by us or on behalf of us on the same occasion,and any change to it that has been expressly agreed between us before enteringthis Contract orlater).

Duration, terminationand suspension

43. 44.

45.

The Contract continues as long as it takesus to perform the Services.

Either you or we may terminate the Contract or suspend the Services at any time by a written noticeof termination or suspension to the other if that other:

.a commits a serious breach, or series of breaches resulting ni a serious breach, of the Contract and the breach either cannot be fixed or is not fixed within 30 days of the written notice; or

b. is subject to any step towardsits bankruptcy or liquidation.

On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.

Privacy

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Your privacy si critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard toyour personal information.

These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and cookies policy which can be found

For the purposes of these Terms and Conditions:

a. 'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.

b. 'GDPR' meanst h e UK General Data Protection Regulation.

.c 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning asin the GDPR.

We are a Data Controller of the Personal Data we Process ni providing the Services and Goods ot you.

Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the Services and Goods to you, wewill comply with our obligations imposed by the Data Protection Laws:

a. before or at the time of collecting Personal Data, we wil identify the purposes for which information is being collected;

b. we will only Process Personal Data for the purposes identified;

.c we will respect your rights ni relation ot your Personal Data; and

d. we will implement technical andorganisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, you can e-mail: ELLA@FF-WOMEN.COM.

Successors and our sub-contractors

52. Either party can transfer the benefit of this Contract to someone else, and wil remain liable ot the other for its obligations under theContract. The Supplier will be liable for theacts of any sub-contractors who it chooses to help perform itsduties.

Circumstances beyond the control of either party